These Terms & Conditions constitute a legally binding agreement between you and pj999. By registering an account or using any service offered on this platform, you confirm that you have read, understood, and accepted all of the following terms in full.
1. Introduction
Welcome to pj999, an online casino and sports betting platform serving players across Bangladesh. These Terms & Conditions govern your access to and use of pj999.asia, including all games, betting markets, promotional campaigns, and support services made available through the platform.
pj999 reserves the right to amend these terms at any time. Continued use of the platform following notification of any amendment constitutes your acceptance of the revised terms. It is your responsibility to review these terms periodically. Where material changes are made, we will endeavour to notify registered users via their registered contact information.
2. Eligibility
To register and maintain an account with pj999, you must satisfy all of the following eligibility requirements at all times:
- You must be at least 21 years of age. Underage gambling is strictly prohibited and any account found to be held by a person under 21 will be closed immediately and all funds forfeited.
- You must be a natural person and not a corporate entity or association. Each individual may hold only one pj999 account.
- You must provide accurate, current, and complete registration information, including your full legal name, date of birth, and valid payment details.
- You must not be a resident of any jurisdiction where online gambling is expressly prohibited by applicable law.
- You must not be acting on behalf of another person, using a third-party payment method without authorisation, or operating under self-exclusion from any gambling platform.
3. Account Registration and Verification
When you register with pj999, you create a single personal account. You are solely responsible for maintaining the confidentiality of your login credentials. pj999 will never ask for your password via email, SMS, or any chat channel. If you suspect unauthorised access to your account, you must contact our support team at [email protected] immediately.
pj999 may require identity verification (KYC) at any time, including before processing withdrawals. You may be asked to submit one or more of the following documents:
- A valid national identity card (NID) issued by the Bangladesh Election Commission
- A valid passport or birth certificate confirming date of birth and full legal name
- Proof of address such as a recent utility bill or bank statement issued within the last 90 days
- Proof of payment ownership for any mobile banking account (bKash, Nagad, Rocket) used to deposit or withdraw
4. Deposits
pj999 supports deposits via bKash, Nagad, Rocket, Upay, and select Bangladeshi bank channels including Dutch-Bangla Bank (DBBL), City Bank, BRAC Bank, Islami Bank, and Sonali Bank. All deposits are processed in BDT and credited to your account balance in real time or within a few minutes depending on the selected payment method.
- The minimum deposit amount is ৳200 per transaction unless otherwise stated in an active promotional offer.
- pj999 does not charge transaction fees on deposits; however, your mobile banking provider or bank may apply their own transfer charges.
- All funds deposited must belong to the account holder. Deposits from third-party accounts, shared wallets, or unverified sources may be suspended pending investigation.
- pj999 reserves the right to request additional verification before accepting large deposits or deposits originating from new payment sources.
Any deposit made in error should be reported to our support team immediately. pj999 cannot guarantee the recovery of funds once a transaction has been fully confirmed on the payment provider's network.
5. Withdrawals
Withdrawal requests are processed to the same payment method used for the original deposit, where possible. This measure is part of pj999's anti-money-laundering (AML) policy. Withdrawals to a different payment channel may be permitted following successful KYC verification at the discretion of the pj999 risk and compliance team.
Standard processing times and conditions for withdrawals are as follows:
- Minimum withdrawal amount: ৳500 per request.
- Withdrawals are typically processed within 1–24 hours during business hours (Bangladesh Standard Time, UTC+6). Peak periods may extend processing times.
- Accounts with incomplete KYC documentation may have withdrawals held until verification is completed. pj999 will endeavour to complete the review within 3 business days of receiving all required documents.
6. Bonuses and Promotions
pj999 offers a range of promotional bonuses including welcome bonuses, reload bonuses, free spins, and seasonal promotions tied to events such as the Bangladesh Premier League (BPL), IPL, T20 World Cup, Eid, and Pohela Boishakh. All bonuses are subject to the terms described in this section and any additional terms communicated at the time of the specific offer.
The following general rules apply to all bonuses unless a specific promotion's terms state otherwise:
- Bonus funds are subject to a minimum rollover (wagering requirement) of 20x the bonus amount before any withdrawal of bonus-derived winnings is permitted.
- Bonuses must be claimed within the validity period stated in the offer. Expired bonus funds are automatically forfeited.
- pj999 reserves the right to amend, suspend, or withdraw any promotion at any time without prior notice if operational or technical requirements demand it.
- Multiple accounts claiming the same promotion will be treated as fraudulent activity. Any bonus obtained through duplicate accounts will be voided and the associated accounts closed.
7. Betting Rules and Game Conduct
All wagers placed on pj999 are final once confirmed. Bets cannot be cancelled, amended, or reversed after confirmation unless pj999 determines that a technical error, pricing error, or manifest error has occurred. In such cases, pj999 reserves the right to void the affected bets and return the staked amount to the player's account balance.
pj999 offers cricket betting on domestic and international matches including BPL, IPL, and ICC events, as well as sports betting on football, volleyball, kabaddi, and other markets. Live in-play betting odds are subject to real-time adjustment. pj999 does not guarantee the availability of any specific betting market at any given time.
8. Prohibited Conduct
The following conduct is strictly prohibited on the pj999 platform. Violations may result in account suspension, forfeiture of funds, or permanent closure of the account with no entitlement to outstanding balances:
- Registering more than one account, using another person's identity, or providing false registration information.
- Exploiting software bugs, vulnerabilities, glitches, or latency in live feeds to gain an unfair betting advantage (commonly known as arbitrage or hole-carding in casino games).
- Using automated software, bots, scripts, or mechanical devices to place bets or interact with the pj999 platform in a manner not intended for human users.
- Engaging in money laundering, structuring transactions to evade detection, or using pj999 as a conduit for funds originating from illegal activity.
9. Intellectual Property
All content published on pj999.asia, including but not limited to text, graphics, logos, button icons, images, digital downloads, data compilations, and software, is the property of pj999 or its content suppliers and is protected by applicable intellectual property laws. Reproduction, redistribution, or modification of any content from pj999.asia without prior written consent is strictly prohibited.
The pj999 brand name, logo, and all associated trademarks are the exclusive property of pj999. Use of these marks without prior written authorisation constitutes infringement and may result in legal action.
10. Limitation of Liability
To the fullest extent permitted by applicable law, pj999 and its directors, employees, affiliates, and service providers shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the pj999 platform, including any loss of data, profits, or goodwill.
pj999 does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. We make reasonable efforts to maintain service availability but cannot guarantee 100% uptime. Scheduled or emergency maintenance may result in temporary service interruptions, for which pj999 accepts no liability.
11. Responsible Gaming
pj999 is committed to promoting responsible gaming practices among all players in Bangladesh. Gambling should be treated as a form of entertainment, not as a source of income. If you or someone you know is experiencing difficulties related to gambling, please review our dedicated Responsible Gaming page or contact our support team.
- pj999 enforces strict 21+ age verification. Any player found to be under 21 years of age will have their account closed and all funds forfeited without exception.
- Players may set daily, weekly, or monthly deposit limits, session time limits, or request a temporary cooling-off period or permanent self-exclusion by contacting our support team at [email protected].
- pj999 will never offer bonuses or personalised promotional communications to any player who has registered a self-exclusion request or has been flagged by our responsible gaming monitoring systems.
For further guidance on managing your gambling habits, please visit our Responsible Gaming page. 21+ only. Play responsibly.
12. Governing Law and Disputes
These Terms & Conditions shall be governed by and construed in accordance with applicable law. In the event of any dispute arising from your use of pj999, you agree to first attempt to resolve the matter informally by contacting our customer support team. pj999 aims to respond to all formal complaints within 5 business days.
If informal resolution is not possible, disputes may be escalated in accordance with any applicable dispute resolution mechanisms available under local law. pj999 does not waive any rights or remedies available to it under applicable law by virtue of these terms.
13. Contact Us
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the pj999 support team. Our team operates 24 hours a day, 7 days a week, and aims to respond to all enquiries within one business day. You can reach us at [email protected]. Please note that this email address is for written correspondence only and does not support attachments larger than 10 MB.